2012 Award Exceeding Patient Expectations

Event Date: June 25, 2013

Orlando, FL - April 15, 2013 ? Avatar Solutions (formerly Avatar International LLC and HR Solutions International Inc.), a leading provider of Patient, CAHPS, Employee, and Physician Surveys based in Lake Mary, Florida, today announces its 2012 award-winning healthcare partners. Acknowledging consistently high standards of patient care, Valley Regional Imaging (VRI) is being awarded the following honor:

  • 2012 Award - Exceeding Patient Expectations

" Avatar award winners are leading their peers in their dedication to service excellence and performance in healthcare," said Jeff Brady, CEO and President of Avatar Solutions. "The awards signify these organizations used information gathered from their patients to improve the quality of care available at their organization."

"VRI is pleased with this accomplishment and very proud that the VRI team has received recognition for exceeding patient expectations in 2012," said Rhonda Mayorga, Executive Director of Valley Regional Imaging.  "We strive daily to provide exemplary service to our patients, and this award confirms that we are achieving our patient satisfaction goals with the quality of care provided, our reliability, and the way in which we seek to customize the patient experience."

Avatar Solutions' awards are meant to honor significant accomplishments in patient satisfaction and innovation in healthcare settings.  The criteria for the award presented to Valley Regional Imaging was based on patient surveys submitted in 2012 which indicated the organizationĆ┬ó├éĆ┬¬┬«s overall score for patient expectation items was significant and indicative of a high performer.    

About Valley Regional Imaging

Valley Regional Imaging (VRI) is an outpatient imaging center located at 3186 Village Drive.  VRI provides the community with convenient, affordable, advanced imaging services and access to Radiologists with proven expertise.  Excellent customer service in a patient focused environment, same-day appointments, prompt reporting, and personalized consultations with an onsite Radiologist are a few offerings that continue to set VRI apart from other providers.  Skilled Technologists who are ARRT or CNMT certified perform the following imaging services at VRI:  High Field OPEN 1.5T MRI, Multi-Slice CT, Nuclear Medicine, Digital Mammography, Ultrasound, and Diagnostic X-Ray Services (including Fluoroscopy and DEXA).  

About Avatar Solutions

Avatar Solutions is an innovative survey, data measurement, and performance improvement company with over 30 years of experience.  Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Surveys and Physician Surveys to over 500 hospitals and 13,000 clinicians nationwide. Avatar is the American Hospital AssociationĆ┬ó├éĆ┬¬┬«s exclusively-endorsed provider for Employee/Exit Surveys and Physician Engagement/Opinion Surveys to their 5,000 hospitals and healthcare system partners. Avatar works with some of the most well-known organizations in the nation, allowing our clients to benchmark against the best.  For more information, please visit http://www.avatarsolutions.com.