Scheduling Appointments
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Do I need a referral?
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With exception to an annual screening mammogram for women over 40 years of age, all imaging requests must have a referral from your physician prior to the exam being scheduled. Annual screening mammograms for women over 40 years of age do not require a physician’s referral; therefore, these patients may schedule their own appointment.
Billing
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How can I obtain an itemized statement?
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Itemized statements are available online at www.mydocbill.com/VRI (account number required), by contacting the billing customer service line at 866.327.3458, or by calling our facility directly.
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How can I pay my bill?
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All standard forms of payment are accepted, including cash, check, and major credit cards.
1. Pay online - To pay online by credit card, go to www.mydocbill.com/VRI.
Note: CareCredit is not available for online payments; however, you can call our facility directly at (910)323-2209 to make payments with your CareCredit card.
2. Pay over the phone - To pay by credit card over the phone on our automated system, please call billing at 866-327-3458.
3. Pay with cash or check - Payments may be paid with cash or check in the office at Valley Regional Imaging or you can mail your payment to:
Valley Regional Imaging
PO Box 642
Indianapolis, IN 46206-0642
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Why did my insurance pay only a part of my bill?
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Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Contact your insurance company for specific information about your coverage.
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Do you offer payment plans?
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Yes, a payment plan may be arranged by contacting patient billing customer service at 866.327.3458.